Frequently Asked Questions

[Q] Where is my user data saved?
[A] Your user data is never shared with any other party, it is securely saved within out website.

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[Q] How does returns work?
[A] You can read about our return policy here.

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[Q] Do you provide warranty?
[A] You can read about our warranty policy here.

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[Q] If I want to cancel my order how does that work?
[A] If you placed an order by mistake or no longer require the items, you have 48 hours to cancel order if the item is required to be manufactured, if the order is in stock you have 24 hours. Orders that are past those times may be subjected to a restocking fee (the same fee price located on the return policy item 5). There may be exceptions depending on the item and we recommend contacting [email protected] for assistance.

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[Q] What payment methods do you accept?
[A] Orders under $10,000 dollars can be processed via credit card, debit card, ACH withdraw, cash, money order. Orders above $10,000 dollars are ACH withdraw, cash, and money order only.

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[Q] What payment processor do you use?
[A] We use Square Up. You can learn more about them on their website https://squareup.com/.

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[Q] Where are you located?
[A] We are located a Simi Valley, California. For mailing purposes you can send us mail at: 2551 Galena Ave #145, Simi Valley, CA 93062

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If you have questions about the anything that was not answered can email us at [email protected]